WE NEVER COMPROMISE SAFETY
There are many benefits to completing your bookings online (rather than over the phone).
We have made it as easy as possible by adding functionality like:
- Search our extensive database of addresses so you don’t need to type addresses
- Auto populate sender/receiver address details
- Print your connote / freight label as soon as you enter your booking
- Add your own PO or reference number for the tracking of freight.
- Add up to 10-line items per booking
In addition to this, our systems extend way beyond entering a booking, it also includes:
- Booking Searches
- Find Proof of Delivery Documents
- View Track and Trace information
- Manifest Printing
- Connote Printing
- Freight Label Printing
- Supplier Manifest
ONLINE BOOKING BASICS
CUSTOMER NUMBER
It’s important to select the correct customer number. This entry determines who paying for the freight to be moved. Your login id is linked to the customers you have previously been authorised to charge a booking to. If a customer isn’t on the list, contact Coastal Midwest and we can arrange the necessary authorisation to have additional customers added to your list.
The simplest way to select a customer number is to press the [search] button and select them from the list.
PICKUP CUT OFF TIME POLICY
Our Pickup / Cut Office Times are as follows:
Monday – Friday (excluding public holidays)
Perth: prior to 11am
Kalgoorlie: prior to 12:30pm
All non-priority bookings requiring a pickup after these times will be picked up the next business day.
ENTERING A PRIORITY BOOKING ONLINE
When selecting “Priority Booking” you are requesting Coastal Midwest Transport to either pickup or deliver freight outside the normal schedule or operating hours. You will need to acknowledge that you have the authorisation to accept the additional charges associated with the Priority Booking.
If your booking is made from within the normal Coastal Midwest Transport schedule the freight will arrive as quickly as possible. Priority bookings are only required if you need your freight picked up or delivered outside the normal schedule.
Priority Pickups
Same Day Pickup
Monday – Friday: Perth – After 11am Kalgoorlie – After 1:30pm
Weekends (Perth and Kalgoorlie): All Pickups
Priority Deliveries
Monday – Friday Deliveries prior to 8:30am Weekends (Perth and Kalgoorlie): All Deliveries
The below information and our Where We Go page will assist in deciding on whether you require an priority booking.
Entering extra information in the “Special Instructions Field will assist Coastal Midwest Staff in ensuring your freight arrives exactly when you need it.
ENTERING DANGEROUS GOODS (PRODUCT CODES)
CONNOTE’S AND FREIGHT LABELS
Once a booking is submitted, you are presented options to print both the connote and Freight Labels as well as enter a new booking if you need to.
Connotes
Coastal Midwest Transport is one of (if not), the largest freight management companies operating a daily line-haul service from Perth to Kalgoorlie, routinely dispatching trucks from Sunday night through to Friday night, with prompt distribution across surrounding areas. Neighbouring areas adjacent to the Goldfields region and further north to the Pilbara region are serviced three times per week, while all other locations (state, country and worldwide) are on a request basis.
Freight Labels
There will be a freight label produced for the total number of items on bookings. When there are multiple items on a booking, please pay close attention to the specific it as it is important to attach the correct freight label to the correct freight. This is especially true for bookings with Dangerous Goods.